Frequently Asked Questions
Read our list of FAQs below to get answers to common questions and store with confidence.
- What is self storage and how does it work?
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
- How much does self storage cost?
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.
Please contact us if you have any additional questions about renting a unit.
- Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
- What is the best way to pack a unit?
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.
For other helpful packing and organizing tips, check out our storage tips page.
- When can I get into my storage unit?
You can access your stored belongings from 6 AM to 10 PM, 7 days a week. Swing by after work without rushing or visit early to beat morning traffic. Even on the weekend, you’ll be able to get to your stuff without reduced hours!
- What are some helpful tips for moving into my unit?
We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.
- Do I have to sign a long-term lease to store?
Not here. Store on a month-to-month basis for as long as you want without ever getting stuck in a long-term contract.
- How do I move out?
Give us a heads-up in person, over the phone, or through email so you aren’t charged for another month. Then, clean out your store unit and give it a good sweep. You’re good to go after that!
- What apartments are you close to?
We’re close to Cedar Ridge Townhomes, Jefferson Trace, Bardin Oaks Apartments, The Mark at Arlington, Ranch ThreeOFive, and more!
Find the Answers You’re Looking For
Please browse these answers to some of the most frequently asked self storage questions. We have put together this list in an effort to serve you with the best self storage experience possible.
If you are unsure about how best to pack your self storage unit, please check out our collection of storage tips and tricks. We have also put together a size guide to help you find the perfect fit to store your belongings.
If you have questions not answered here, please feel free to contact our team! We are always ready to answer your questions and respond to your concerns at South Collins Self Storage.